Pay and send
You can pay 100% securely in our webshop in the following ways:
- Credit card: Visa/MasterCard/American Express
- IDEAL: Bancontact/Mister cash
Receive and send your package where and when you want it
All our packages are sent with DPD. You can easily have your parcels delivered at home or in one of the many DPD Pickup parcelshops. This way you can pick up or return the package yourself when and where it suits you best.
When we send the package and register it with DPD, you will receive a track & trace code via email so that you can follow the status of your package. Afterwards, DPD will inform you by SMS/email about the day of delivery of your package. Doesn't that day come true? No problem, you can change your delivery (e.g. to a Pickup parcelshop nearby, at the neighbours...) or postpone it. On the day itself, you will be informed by e-mail or SMS about the 1-hour time slot in which your package will arrive. If you have opted for a pickup parcelshop, you will receive an e-mail/SMS when your package has arrived at the pickup point.
Aren't you at home when the DPD driver comes by? Your package will be taken to a Pickup parcelshop, you will be notified when you can pick it up there.
The delivery time for an order is a maximum of 7 working days. Items may have a longer delivery time in case of high demand or busy times. It may happen that items you order are no longer in stock. In such a case you will be notified by e-mail as soon as possible. If your package has not been delivered within 14 days, we recommend that you contact us so that we can check what went wrong.