Pay and send

You can pay 100% securely in our webshop in the following ways:

• Credit card: Visa/MasterCard/American Express
• IDEAL: Bancontact/Mister cash
• Paypal

Receive and send your package where and when you want it

All our packages are sent with DPD. You can easily have your package delivered to your home or to one of the many DPD Pickup parcel shops. This way you can pick up or return the package yourself when and where it suits you best.

When we send the package and register it with DPD, you will receive a track & trace code by email so that you can track the status of your package. Afterwards, DPD will inform you by SMS/email about the day of delivery of your package. Is that day not convenient? No problem, you can change your delivery (e.g. to a Pickup parcel shop nearby, at the neighbors...) or postpone it. On the day itself, you will be informed by email or text message about the 1-hour time slot in which your package will arrive. If you have opted for a pickup parcel shop, you will receive an email/SMS when your package has arrived at the pickup point.

Are you not at home when the DPD driver comes by? Your package will be taken to a Pickup parcel shop, you will be notified when you can pick it up there.

The delivery time for an order is a maximum of 7 working days. Items may have a longer delivery time in case of high demand or busy times. It may happen that items you order are no longer in stock. In such a case you will be notified by email as soon as possible. If your package has not been delivered within 14 days, we recommend that you contact us so that we can determine what went wrong.